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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of DEBRA CRAVEY

DEBRA CRAVEY

April 8, 2025

5  out of  5
rating by DEBRA CRAVEY
"Love these Agents......Top of the Line.."
We responded:
"Debra! We love them, too! Thank you for the kind words!"
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Dominic Micheli

April 8, 2025

5  out of  5
rating by Dominic Micheli
"Alye was fantastic. Helped me quickly / efficiently."
We responded:
"Thank you for the great review, Dominic! We appreciate you and your business! "
Profile photo of Carla Matthews

Carla Matthews

April 3, 2025

5  out of  5
rating by Carla Matthews
"Been with this office since 1980. They are always a pleasure to work with. My brother had his home insured with them as well. When he passed away suddenly 9 months ago, they were so helpful to me. Always working with me! The customer service has always been extremely helpful… particularly Sydney. I highly recommend trusting State Farm/Jim Groce."
We responded:
"Thank you for the fantastic review, Carla! We are very happy to hear that you've enjoyed working with our office! We appreciate you and your business!"
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Lynda Willhelm

April 2, 2025

5  out of  5
rating by Lynda Willhelm
"State Farm has been our family chosen insurance agency since my deceased mate was in the 13 years we were together agent took care of our every need. After Floyd passed in August of '24 there never occured a moment when I wanted to change agencies. I like the way I can just call and you know who I am. Kudos and many thanks for the birthday card and such careful assistace. Lynda J Willhelm"
We responded:
"Thank you for the very kind words, Lynda! We are honored to have and continue to have your business!"
Profile photo of Alex S

Alex S

April 1, 2025

5  out of  5
rating by Alex S
"Friendly, communicative and patient"
We responded:
"Thank you for the great review, Alex! We appreciate you and your business! "
Profile photo of Christene Proctor

Christene Proctor

March 27, 2025

5  out of  5
rating by Christene Proctor
"I recently switched insurance to State Farm and Magen made my transition seamless. I appreciate her attention to details and am glad I made the switch."
We responded:
"Thank you for the great review, Christene! We are very happy to hear that Magen was able to help you switch insurance companies!"
Profile photo of Christene Deering

Christene Deering

March 27, 2025

5  out of  5
rating by Christene Deering
"I have had only great experiences with this office. Magen Mikels took the time to evaluate my needs and really made my priorities hers as well. I have already recommended her to my friends! Thank you for making insurance easy!"
We responded:
"Thank you for the kind review, Christene! We are very happy to hear that you enjoyed working with Magen!"
Profile photo of Lorena Smith

Lorena Smith

March 18, 2025

5  out of  5
rating by Lorena Smith
"Super friendly and quick staff! I thought adding my teenage son to our insurance would be a pain, but it was so fast, AND they looked for all the discounts they could possibly give, so the price was good, too! Big thanks to Sydney for her great customer service! ☺️❤️"
We responded:
"Thank you for the fantastic review, Lorena! We are very happy to hear that Sydney was able to provide you great customer service!"
Profile photo of Wendy Hairel

Wendy Hairel

March 18, 2025

5  out of  5
rating by Wendy Hairel
"Great service, friendly!"
We responded:
"Thank you for the kind words, Wendy! We appreciate you and your business!"
Profile photo of Leon Hester

Leon Hester

March 17, 2025

5  out of  5
rating by Leon Hester
"I had a wonderful experience with my agent Nichole. She was very helpful and patient with all my questions thanks for all you help"
We responded:
"Thank you for the kind review, Leon! We are very happy to hear that Nicole was able to provide you with great customer service!"
Profile photo of Joe Edwards

Joe Edwards

March 14, 2025

5  out of  5
rating by Joe Edwards
"Amber, from Reinhardt State Farm, has done a terrific job for me. I came to her with new customer commercial insurance requirements. Her response was prompt, professional and complete. She completely satisfied my customer's requirements and saved me from concerns and headaches."
We responded:
"Thank you for the great review, Joe! We are very happy to hear that Amber was able to help you with your insurance needs!"
Profile photo of Gavin Troupe

Gavin Troupe

March 12, 2025

5  out of  5
rating by Gavin Troupe
"Cynthia was the mere embodiment of 'EXCELLENT SERVICE'. The experience was heart warming, and will be etched to memory. 🙂🙂"
We responded:
"Thank you for the great review, Gavin! We are so happy to hear you enjoyed speaking with Cynthia!"
Profile photo of Kristy Rivera

Kristy Rivera

March 11, 2025

5  out of  5
rating by Kristy Rivera
"Excellent customer service! I've been with Michaeldae Reinhardt - State Farm Insurance for years and everyone in there office are courteous and knowledgeable! I won't go anywhere else."
We responded:
"Thank you for the great review, Kristy! We appreciate you and your business!"
Profile photo of Magen Roman

Magen Roman

March 11, 2025

5  out of  5
rating by Magen Roman
"I recently had the pleasure of working with Nicole, and I can’t recommend her enough! From the moment I reached out, she was responsive, took time to explain my options and helped me find the best coverage. If you are looking for an agent that is not only knowledgeable but also personable and dedicated - Nicole is the one to see! Thank you again!!"
We responded:
"Thank you for the fantastic review, Magen! We are very happy to hear that Nicole was able to help you with your insurance needs!"
Profile photo of Karim Parshottam

Karim Parshottam

March 5, 2025

5  out of  5
rating by Karim Parshottam
"I'm really grateful for Cassie and Nicole at State Farm to take the time and explain my new auto/rental policy. Excellent customer service and I'm completely satisfied with the 5 star review. ."
We responded:
"Thank you for the review, Karim. I appreciate you taking the time to leave us a review. I'm happy that Samantha was able to get you set up with renter's and auto insurance! We look forward to serving all of your insurance needs!"
Profile photo of Nadia Sayadiants-Lebedeva

Nadia Sayadiants-Lebedeva

March 4, 2025

5  out of  5
rating by Nadia Sayadiants-Lebedeva
"Thank you, Cassie, for your assistance today in resolving the online issue I encountered. I appreciate your helpfulness and "can do" customer service approach. State Farm is lucky to have you, we're lucky to have you take care of us. Your cheerful and kindly demeanor made it an easy process."
We responded:
"Thank you for the very kind review, Nadia! We are very happy to hear that you enjoyed speaking with Cassie!"
Profile photo of Brooke Beville

Brooke Beville

March 1, 2025

5  out of  5
rating by Brooke Beville
"I was needing to find renter’s insurance for my new place and wasn’t really sure where to start. Cassie made the entire experience so easy! She helped me get everything set up and took care of everything super quick. Highly recommend!"
We responded:
"Thank you for the great review, Brooke! We are very happy to hear that Cassie made finding a renter's policy an easy experience! "
Profile photo of Lisa Langbein

Lisa Langbein

February 28, 2025

5  out of  5
rating by Lisa Langbein
"Everyone is always very nice and help with whatever I need."
We responded:
"Thank you for the kind review, Lisa! We appreciate you and your business!"
Profile photo of Stephen Vinson

Stephen Vinson

February 28, 2025

5  out of  5
rating by Stephen Vinson
"Sydney made the addition for the new vehicle and removal of the old vehicle a very easy process. Very helpful and pleasant. Stephen V."
We responded:
"Thank you for the great review, Stephen! We are very happy to hear that Sydney made the addition of your new vehicle a pleasant experience!"
Profile photo of Brandon Bailey

Brandon Bailey

February 26, 2025

5  out of  5
rating by Brandon Bailey
"We have been with State Farm—as a family—for decades, and we were well taken care of from a total loss we endured from a recent accident. Sydney has been such a joy to speak with when I call in, and she has been so responsive, attentive, and kind to me every time. LORD BLESS YOU, Jim Groce Team!!"
We responded:
"Thank you for the fantastic review, Brandon! We are very happy to hear that you've enjoyed working with Sydney!"
Profile photo of Rebecca Newboles

Rebecca Newboles

February 25, 2025

5  out of  5
rating by Rebecca Newboles
"Kellie Williams was amazing!"
We responded:
"Thank you for the great review, Rebecca! We appreciate you and your business!"
Profile photo of Monday

Monday

February 25, 2025

5  out of  5
rating by Monday
"By far the best customer service! Sydney is super knowledgeable with what she does and cares about her client and made sure that I have everything / coverage what I needed for my car."
We responded:
"Thank you for the fantastic review, Monday! We are very happy to hear that Sydney was able to help you with your insurance needs!"
Profile photo of Dhruba Pandey

Dhruba Pandey

February 25, 2025

5  out of  5
rating by Dhruba Pandey
"I had the great experience. Kellie is very helpful and knowledgeable. I really appreciate her as customer."
We responded:
"Thank you for the fantastic review, Dhruba! We are very happy to hear that Kellie was able to help you with your insurance needs!"
Profile photo of Mike C

Mike C

February 24, 2025

5  out of  5
rating by Mike C
"I contacted my State Farm Agent this morning to add another vehicle to our policy. Sydney was super nice, got me a great quote and fixed up in just a few minutes."
We responded:
"Thank you for the great review, Mike! We are very happy to hear that Sydney was able to help you with your insurance needs!"
Profile photo of Tyler Freeman

Tyler Freeman

February 24, 2025

5  out of  5
rating by Tyler Freeman
"Great experience getting a quote for Home/Auto with competitive pricing!"
We responded:
"Thank you for the great review, Tyler! We appreciate you and your business!"